Maybe list the main problems, maybe users can help with individual problems.

I have already created several test sites and two real websites for myself and my brother using WebSiteX5 and the program works.

Thank you for your reply. 

My post is directed to Incomedia staff to have someone at Incomedia take responsibility to comit to resolving this issue with me.

Adrian

hi I dont know your problems but the best help is coming directly from people here specially  from

greetings Andre

Hello Adrian,
unfortunately yours is an uncommon issue because of the large amount of data from PluginApps in your project, and as both Stefano and I mentioned in other topics, it is not an easy fix and the development team is analyzing the situation to find solutions to circumvent these slowdowns and blocks during the export.
I am deeply sorry about how long this is taking, and will ask for an update from the development team.

Eric

Thank you for your reply - I do appreciate it.  I would appreciate if one person was the contact on this issue, otherwise it feels like it is in black hole as the messages only come when I ask for an update.  Are you that person? Or Stefano?

Could I ask please that you provide me with a regular update?  I hope you do understand that I need to consider alternative measures - as of today it has been 3 months.  In posts it has been mentioned that project splitting is the solution to large projects, but that has not worked for me although I try many times with testing different ways following the methodology described by Incomedia. Your website says unlimited pages.... (see attached).

I eagerly await your response,

Adrian

Hello Adrian,
Stefano is no longer available, so it currently is me.
I will try to update you as often as possible.
Regarding alternative measures, it is of course understandable, and for the time being you could try using external tools such as FileZilla to upload the site, if you haven't tried already.
In the case of your project, the issue is caused, rather than by the amount of pages in and of itself, by the amound of data related to PluginApps/additional objects in those pages.

Eric

Can I understand then what is the page limit with X5?  X5 is advertised as unlimited pages....

Are you saying that my pages are too complex?  The format of the product pages is consistant for every product and it is the product pages which outnumber all the other types of pages by a wide factor.  There are about 10 to 16 objects per page I think - and one of those objects is a graphical divider line which is repeated around 4 to 6 times on a page to seperate the other objects.  Objects are typically text, image, cart and pdf plus the graphical dividers.

I have not tried filezilla to uplaod.  Are you saying the ftp built into X5 may not be as reliable as Filezilla and X5 is having trouble with the amount of files to upload?  Ok, I will try filezilla.....

Thank you again,

Adrian

Hello Adrian,
the limit should be around 10 thousand pages, which was set mostly as a nearly impossible to reach threshold as a precaution, even though theoretically there is no limit.
However, the more pages there are, and the more complex they are, the harder it is to prepare all of the files necessary for the website to be exported.
This is why warnings appear when a certain amount of page is exceeded, even though those warnings do not prevent you from adding other pages.

Rather than FileZilla being inherently more reliable, the issue is processing the project in order to generate all of the necessary files and folders online, this is why the project might not even reach the actual exporting stage and get stuck in the previous phase, depending on the device used.
In fact, when the process gets stuck at around 80% and it is interrupted, the web space remained empty.
It can be easier for the software to handle the Export the Website process by itself, but even this is reliant on the hardware available, and the operation can range from impossible to very long.

We have tested the project extensively on more than one PC, with different specs, and the results varied, with one able to export it fully from WebSite X5, and others, for example, unable to do so, but able to export it as the files that could be used with other FTP tools.
Unfortunately there are no bugs at play, and the problem is that there are limits to how much the process can be optimized on the software's end, and to how much the hardware is able to do, so the best option for this project would probably be further dividing it or working on slimming it down somehow.

Eric

Thank you Eric.

Hardware limitations - are we talking RAM on the authoring PC?  I use 2 machines for authoring; one is an i7 with 16 gig at 1.8ghz and the other is also an i7 with 16 gig at 3.7ghz.  Do I need to upgrade to 32gig or change any windows settings affecting cache?

I have no issues with continuing my project by dividing it - but when I tested that, the result was an incomplete website that did not load the section that was split.

I have tried to follow the instructions regarding the inter-project links carefully but I am having no results that work properly.

I would like to work on this and I wonder what is available to me to complete this successfully?  I am happy to pay for enhanced support to schedule a shared screen virtual meeting where I can go through the process with someone from Incomedia - and I am also happy to spend time to travel and do this at your office or nearby workspace (hotel meeting room close to Incomedia) to work one-on-one with someone.

I confirm that when I split the project the publishing process completed in relatively short order on the X5 exporting side for both of the main project sub-projects, but the web site user result was it did not link the split section properly.

Adrian

... (It > En) ... even if it's not that great, and just to let you know and give you an idea, ...this old chunky site from an IT user once had constant problems and project freezes for updates...
... since he followed the advice a few years ago and then divided it into multi-sites/projects, he has never had more problems with the growth and evolution of his site...

.

ciao

.

Thank you KolAsim for the feedback - that is hope that it can be achieved for me as well....

Adrian

... you have to use the multi-language sites method, i.e. mini-sites exported into sub-directories...

ciao

.

Yes I have spent much time trying that - divided the project, added the links between them, published the main project and then published the divided part into a sub directory. It all looks correct, but in the end the expeience for the web-user is a partial site where the divided portion does not display when it should. 

... for the menu items that must be common to all sub-projects, for example:
[home] | [about] | [who I am] | [contacts] | [etc]
... you must use top level entries to which you will assign the connection which can be relative or absolute...
... for example, relative link from site B for the [home] entry to the HOME (home of the base site in root):
../index.html
…or the absolute link:
https://www.tuosito.en/index.html

... for checks the relative connection will only work on the network once exported...
... on the other hand, the absolute link, if the site has already been exported online, will also work in Preview...

.

ciao

.

Hello Adrian,
I wouldn't be able to give you an accurate estimate of what would be able or not to export, as a part is also due to the limits in how much the process can be optimized on the software's side.
Unfortunately, we do not provide support remotely or in person, but we can try to support you in your attempt to split the project.
What exactly happened when you attempted this? What was the end result like on the user's end, when reaching the parts of the site uploaded in the subfolders?

Eric

I was able to split the project - and upload the main and upload the subproject.  The creation and loading times were very acceptible.  I can see that improving even further by sectioning off even more into a couple of other subprojects.

But functionally the user is not able to see the subproject content - I followed the instructions as best I could and also tried several methods my self based on how I understand it to work, but I was not able to resolve the issue.

So now I will try again, and I will publish to the incomedia server space so that there are no compatibility issues.

I will report back as I proceed if I run into issues again.

Thank you again

Adrian

Of course, it is not easy for outsiders to understand what the website operator has set up in WebSiteX5.

If the entire project is divided into a main project in the main directory and several sub-projects in different sub-directories, the header area in all projects must be expanded to include additional menu items that lead to the other projects.

Here, for example, the required links could be inserted manually into a text object in the “header”, e.g.:

Main page > Link to https://example.com/

Furniture > Link to https://example.com/funiture/

Clothing > Link to https://example.com/clothing/

Toys > Link to https://example.com/toys/

For the “Clothing” project, the link to the “Clothing” project can of course be omitted. Likewise, the other projects do not have to link to themselves.

Example:

----- Main page (Main directory) -----

Home - Link A - Link B - Link C

Funiture - Clothing - Toys

----- Funiture (Subdirectory) -----

Home - Link D - Link E - Link F

Main page - Clothing - Toys

----- Clothing (Subdirectory) -----

Home - Link G - Link H - Link I

Main page - Funiture - Toys

----- Toys (Subdirectory) -----

Home - Link K - Link L - Link M

Main page - Funiture - Clothing

--------------------------------

I quickly read Adriano's post, and I believe that Incomedia's assistance in this case should make a small mia culpa. After more than 3 months of waiting, we finally arrived at the solution of having the project divided by the same user.

And I honestly DO NOT think that the development team had been analyzing the situation for 3 months in search of a solution, and if there wasn't a solution perhaps the user should have been consulted first.

At this point perhaps it would be correct to review the software's vaunted limits downwards. But this is just my humble personal opinion.

If there is a limit for number of pages and/or project size then INCOMEDIA should tell what it is, instead of keeping on with the number of 10.000 pages.

That is not professional and looks more like Comical Ali. Tell the users what is the limits where we will begin to experience problems. Tell us the max number of pages and/or the max project size where a splitting of a project must be considered.

And a splitting of a project is not a real solution. How will users be able to search a site then????

It is legal that there is limits - but it is not OK to tell that in theory there is no. We (the users) live in a real world - not a theoretical world.

And: The staff should tell if they are really working with this problem or if they just wait and see...

Thank you Daniel for your explanation of the project links that need to be established for the sub-projects.  I will be reviewing my structure to ensure that I have the appropriate links installed and try my best to troubleshoot as I go forward.

Giancarlo and John; I do believe that incomedia has been trying to help me with the full size project publishing problem - there are private post exchanges between me and Incomedia where they have been working on it for a few months, but I did report the problem again in the public area to try to prod the support to put more effort into trying to resolve the problem. 3 months is a long time to wait with not a lot of feedback that worked.

I think the vast majority of people use X5 for much smaller projects and I had no problem even when the project was 500 pages, but it has slowed down very much as the page count grows.  My issue was that X5 is promoted as unlimited - but at 1140 pages I cannot any longer publish - X5 chokes at the project preparation and never gets to the publishing mark. I am dead in the water - no updates, no corrections, no new products, no price changes, no nothing as I cannot get X5 to publish.

So then we have a workaround - split the project. Ok, I can live with that. (And it actually may be very helpful in the future to make each product manager responsible for their own content by giving them their own sub-project to manage.)

But the project splitting methodology is not crystal clear for me - I have tried and only had partial success. I was hoping Incomedia would consider 1-on-1 support for this, even if I have to pay with credits or something. 3 months behind on this project is a loss to the business of many tens of thousand of dollars and maybe even 100's of thousands - so paying for a specialist 1-on-1 support for a few hours or for a day at the same rate as other professional support such as microsoft, oracle, caspio, adobe, etc. is not unreasonable.  But I am told it is unavailable. I feel that is a real shortcoming - relying on user base support plus Incomedia staff jumping in occasionally to offer suggestions or clarifications.  Implement real support for real issues - where a project specialist is assigned to the problem until it is resolved. Unlimited pages is a bold claim - if Incomedia was based in USA then the FTC would even step in if that claim is shown to be unsupported.

The X5 Pro software has been warning me for a long time that my page count is getting too large - which is good, as it at least makes me think of looking at alternatives to the problem - and I have looked, but what I find is not as good as X5 for the value it provides.

If Incomedia thinks X5 is capable of unlimited pages that is great - perhaps it is with fewer objects on pages - perhaps one text object on a page for 20,000 or 50,000 pages is no problem? But for me the unlimited claim I feel is not supported in reality.  

So then the limit is stated to be around 10,000 pages - but that is not realistic either... I am at 1140 pages with about 6 objects per page and I am dead in the water.

I am looking forward to making project splitting work - it might get me to the next level which I think for my site will be around 2000 pages, But then I also wonder if project splitting will be a problem as well - for example if you change the header/footer sizes and colours in the main project, does the sub-project follow it - I think not,  but I haven't gotten to that point yet to test it.

Maybe this problem is also causing Incomedia to think about how they develop the product - maybe there is a structure change that could be made that would eliminate the need to project split for large projects. So I am happy to relate my problem and give the Incomedia development team something to think about.

So now back to my project and testing the split and seeing if I can get it to publish for a good user experience.....

I have split my project; section A the iwzip size is 65MB, and it uploads/publishes ok and in a reasonable amount of time.

section B is 96MB, and it also successfully uploads/publishes ok to a subfolder, in a reasonable time but noticeably slower preparation time than A.

I have performed no modifications to link the projects, so that part doesnt work yet - but I will do that next.

Daniel, are you having luck with split projects just using a text link in a header? (And I presume footer would also work). That would be dead simple. I will try it, but I will wait to see if you have a chance to respond.

Thank you

Adrian

I haven't split any projects yet, but I have already put links in a text object in the header.

At that time it was about a blog where the blog was supposed to be the home page and the categories were supposed to be linked in the header.

-----

-----

Test page >> http://finde-links.de/test123-beautyblog/index2.html

I have put text links in various places of my project as a simple jump-to, and they work. I'm currently loading up the project with a text link to the sub folder to test it.

The result is strange - a link to the subproject results in a pop-up window to the actual live site, not the test site server... maybe it picked something up from a canonical link.

ok, i will remove the text link and follow the incomedia tutorial again.... let u know what happens. Thanks for the suggestion was worth a try

For the links in the text object in the header, it is best to specify the complete URL with https so that the links also link to the correct subdirectory.

For Link, opening in the same window is selected.

-----

Now I have a test page divided into 3 parts (English, German and Spanish) and the English website in my test main directory, the German and Spanish websites each in a test subdirectory.

Of course you have to test everything thoroughly, so that visitors don't end up in a dead end.

----- Test the links -----

1) English website > Links to the German and Spanish website - ok

2) German website > Links to the English and Spanish website - ok

3) Spanish website > Links to the English and German website - ok

----- Test pages -----

English >> https://findelinks.de/123test/

German >> https://findelinks.de/123test/de/

Spanish >> https://findelinks.de/123test/es/

--------------------

-----

To save time when creating the test page, I translated only the menu items at the top and the headings on 3 subpages into the respective language. But the principle of dividing a project into several projects and linking the projects to each other should now hopefully be clear.

@Adrian

The links you make should be links made on a level

When you have a project(a) where you want to make a link to project(b), then in the project(a) you should create a level. Then on that levels settings create a link to project(b).

Much like this:

The text for the level is the text shown in the menu.

In the levels settings you make something like this:

Is this how you make links between the splitted projects?

The behaviour of the link is the normal X5-way

The links for changing projects are better placed in the header than in the normal menu, as these links are always visible on the smartphone.

-----

Variant with text links, but the space in the header on the smartphone is quite limited.

If there are many links in the header, you would have to use abbreviations.

Below I have attached 3 screenshots.

----- (1) -----

----- (2) -----

----- (3) -----

John S - yes that is how I make the links between projects.

Daniel - thank you. I have text links and they work for certain specific tasks that I want the user to have accerss to, but for the project split test it did not work as anticipated.

Thank you for your assistance, I am trying something else at the moment and will see how that works - will let you know.

Adrian

I have now tried publishing my project (not split) using 2023.3.5, 2023.3.6, 2023.3.7, 2023.3.8, 2023.3.9 and 2023.3.10.  From 2 machines, one i7 with 16 gig and other is i9 with 32 gig.

It worked once from version 2023.3.10 on i9 with 32gig.  But now I cannot repeat that. The project always grinds to a halt at 74% and never finishes.

Why it worked the one time I do not know.

That was a lot of testing today, all day, and no results.  1140 page project that won't publish from X5 that claims unlimited pages (well, now it goes from unlimited pages to 10,000 pages...). Ok, well maybe it will work if I split the project, but that so far is not working either even though I follow the steps as provided.

So now what......?

Hello Adrian,
I have replied to the other topic, which is already set to private, so that you can provide us there with the current version of the split project.

Eric