Update and instalation 
Auteur : Oskar E.
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after I couldn't update it, the system told me to install the program again. Since I did it, it can't be started. Please help.
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Hello Oskar,
I am sorry abut the issue.
Could you please check the situation after a reinstall of the software with these steps?
The folders to be deleted with these steps usually do not contain any projects, that by default are stored at C:\Users\YourUsername\Documents\Incomedia\WebSite X5 - Pro, but you can check their contents to make sure.
1) Uninstall the software normally, from the Windows panel.
2) Go to the path C:\Users\YourUserName\AppData\Local\Incomedia and delete the folder corresponding to your version of the software (it should be WebSite X5 – Pro).
3) Go to the path C:\Program Files and delete the folder corresponding to your version of the software (it should be WebSite X5 – Pro)
4) Restart the PC.
5) With the antivirus and firewall temporarily disabled, run as admin the installer you can find here: https://www.websitex5.com/download/v2024.4/wsx5_pro.exe
I remain available.
Auteur
Is there an installation package for a 32-bit operating system?
Hello Oskar,
unfortunately the software is no longer compatible with 32-bit operating systems.