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Silvia V.
Silvia V.
User

403 Forbidden Error on Blog Post Page  en

Auteur : Silvia V.
Visité 61, Followers 1, Partagé 0  

Hello everyone, I need assistance with a 403 Forbidden error on my newly published website. Issue Details:

  • Domain: achillesruptureforum.com
  • Error: 403 Forbidden - "You don't have permission to access this resource"
  • Website Type: Built with WebSite X5
  • Location: /blog/ directory

    Additional Context:The website was just published, and all the blog articles are showing the 403 error. Other pages on the site are working fine.Would somebody know what's causing this and how to fix it?Thank you for your help!

    Best regards,

    Silvia

    Posté le
    1 RéPONSES
    Incomedia
    Eric C.
    Incomedia

    Hello Silvia,
    error 403 is related to missing permissions or active restrictions when reaching certain pages or files.
    This can be caused by aspects in the project or by the hosting space configuration.
    I recommend contacting your hosting provider, describing the situation, and in the meantime provide me with a copy of the project so that I can take a closer look.
    You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
    You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
    Thank you.

    Additionally, please take care to login with the account associated with your WebSite X5, as no licences can be found on this account.
    I remain available.

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    Posté le de Eric C.