My host tells me that the file x5settings.php is broken 
Auteur : John W.Ran into a new issue. I updated my software on Wednesday from Pro 2025.1.2 to Pro 2025.3.6. I thought something was off Wed. evening as the orders seem to come to a halt. I did get 3 orders Thursday morning. On Thursday, I uploaded some new data (price changes) to the host. Then Thurs. evening and Friday morning, no orders came in. I had two customers call me, telling me that they could not place orders.
I started communicating with my host, kind of presuming that a new PHP problem hit me again. But here is what my host found out:
ok, the file:
/home/ware/public_html/res/x5settings.php
is broken. It has an unclosed section of some sort that breaks the whole thing. That might be the root of all your problems.
Second, the errors are happening at: /home/ware/public_html/res/x5engine.php line 12958 - the vast majority of errors in your 10MB error log from today are related to this line of code.
But that line may just be reading the settings and unable to do so and hanging... so solving that settings issue will hopefully fix everything.
Dave
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So with him telling us that, my site is www.eclectic-ware.com. How do we fix a broken x5settings.php file?
Maybe try clicking on "Preview" at the top in WebSiteX5 while holding down the Ctrl key and waiting until the progress bar at the bottom has run all the way through so that WebSiteX5 can rebuild the pages.
Then export the entire website to the Internet, not just the updated files, so that incorrect files are overwritten.
If that doesn't help, then wait for the Incomedia employees so they can say something about the problem.
However, it could be that the Incomedia employees will not be online again until Monday.