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Per-Arne Thyberg
Per-Arne Thyberg
User

Why can't I start the program?  en

Auteur : Per-Arne Thyberg
Visité 585, Followers 2, Partagé 0  
Mots-clés :: evo9,start

after downloding v9 it does not start

Posté le
3 RéPONSES
Incomedia
Samantha M.
Incomedia

Dear Per-Arne,

please open a new post with your licence key and give me more info regarding the issue: do you receive an error message? Do you have the 3.5 framework on your pc?
Please answer these questions in a new post.
Thank you!

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Posté le de Samantha M.
Per-Arne Thyberg
Per-Arne Thyberg
User
Auteur

No error message.

I cannot start the program. I am going to check my framework 3.5.

Is framework a Microsoft software?

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Posté le de Per-Arne Thyberg
Incomedia
Samantha M.
Incomedia

Thank you for getting back to me!
Please try the following procedure that will delete your frameworks completely from your computer:

  1. After you have removed every version of .NET you need to use the .NET FX Cleanup:http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.ziptool
  2. Then please install the .NET 3.5 framework from the following link:http://www.microsoft.com/downloads/it-it/details.aspx?FamilyID=d0e5dea7-ac26-4ad7-b68c-fe5076bba986&DisplayLang=it

After, please read carefully this post and make sure you install the correct framework http://answers.websitex5.com/post/23939 then, please check that your system requirements are compatible http://answers.websitex5.com/post/23835
What version of IE do you have on your computer?
Please keep me informed!
Thank you!

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Posté le de Samantha M.