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Gwenda K.
Gwenda K.
User

Problems uploading sites.  en

Auteur : Gwenda K.
Visité 1300, Followers 1, Partagé 0  

Hi, I just wanted to flag with you that I have had a lot of problems uploading new sites.  Tonight I've uploaded two new sites but it has taken me 7 hours to complete the task because the uploader that Website X5 uses doesn't upload the files completely or report to you that some files have failed.  I have had to do a manual comparison of every file to find the ones that didn't upload properly.  I'm now happy that both sites are functioning properly but I wasn't expecting such a difficult time to just upload the files!!  

Hopefully your technical people can look at the upload engine to see if it can give some error reports when the files haven't uploaded properly (perhaps a size comparison before it closes out?). 

Many thanks for listening.  I do like the finished product though!

Upload problem full files not uploading fully created errors in templates and gallery and also in X5 engine files.

Posté le
1 RéPONSES
Incomedia
Riccardo P.
Incomedia

Hi Gwenda,

try to set in step 5 the simultaneous connection=1 and retry,

you can export the project in the disk and use the external FTP for test (for example Filezilla).

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Posté le de Riccardo P.