Greetings Steve,

You said, "Incomedia agrees with Ashampoo to sell only the Compact version, so they promote only it from their Partner Software website."

ASHAMPOO WebSite X5 Compact 9 is NOT Ashampoo software?  Ha, ha, I invite you to look at Ashampoo's sales brochure for Compact, attached hereto.  Does it say Incomedia WebSite X5 Compact?  No! Ashampoo's sales material claims Compact as its own!  That misleads customers!  I purchased directly from the buy button in an Ashampoo email offering ASHAMPOO Compact. My Ashampoo receipt says ASHAMPOO Compact, not Incomedia Compact. STOP MISLEADING CUSTOMERS! Is Incomedia ashamed of claiming ownership of its own software?

You said, "Incomedia agrees with Ashampoo to sell only the Compact version..."   What, INCOMEDIA agrees with inconveniencing, misleading, and even torturing its NEW customers?

Come on, let's be honest here.

Evo 9 is a damn fine 'easy' website builder. I know because I tested Serif WebPlus and Xara Web Designer Premium. Evo 9 kicks Serif's and Xara's butts. HOWEVER, COMPACT is nothing more than a 'lite' weight joke--a castrated version of Evo 9!

Actually, Compact is your marketing bait to hook new customers into buying your REAL website builder!  WELL, I DON'T APPRECIATE THAT DECEPTION, because you wasted my time with Compact.

 If your marketing partner had mentioned Evo 9, I would have bought Evo 9 instead of taking the tedious, tortorous route of starting with Compact. Gr-r-r!  THAT IS HOW YOUR MARKETING ARRANGEMENT WITH ASHAMPOO MISTREATS YOUR NEW CUSTOMERS. But based on the way Incomedia handles customer support, I can see you don't give a rat's azz about customer service....which is probably why you need a real company like Ashampoo to sell your software!

OK, Evo 9 is an excellent website builder...but it still lacks a few critical features. I can't believe Evo 9 does not offer accordians and tabbed pages!

Those are basic features offered by Xara & Serif (in their site software).

In order to do a tabbed page, I will have import code, right? How lame!

Well, I bought Evo 9. So, I am sure you will hear from me again. I hope your forum tech support is as good as your Incomedia web page claims.

http://www.incomedia.eu/ar/autoresponder_2.html

LASTLY, how can you say Henrik's reply was helpful?  His intention was to rap my knuckles for criticizing Incomedia. In response, I wrote an email that offered strong points refuting his rationale for telling me that I was wrong. Case in point, how the hell does your forum approach to pure customer service issues offer meaningful help? If I have a problem with an order, can some 'community member' fix it?  Bah-h!  Don't try to pull the wool over my eyes!

Thank you for your reply.

Sincerely, Preston Mitchell

PS: Your system denied my upload of the PDF brochure for ASHAMPOO WebSite X5 Compact.