Having asked you so many times for the postal address detail so I can send my Box version (for a full refund. you seem to hanging it out so I will run out of time to return my CD to you, also asking for a full refund and postage in returning this ver 9 that is just full of problems. you will again mark this has private as you have been doing to so many people who have been complaining to you about the program and its full of bugs. I cannot even get any of my gif file pictures into this new ver9 so I have gone back to Ver. 8 , Are you going to ignore me again and mark this as private, It is not private it is on a forum and should be left for all to see. Kind Regards Christine

Hello, sorry I set this post as private because we're already talking about that here

http://answers.websitex5.com/post/4002

Let me know if you want to use this title instead of the one I edited or you prefer to use this post instead of the other one.

Thanks.

Posted by Steve R.  (Incomedia) on 2011-10-13 17:23 Quote - Abuse - Useful - Correct

Hi I just want details of were I need to send the CD-Box and Manual for a full refund if I am not getting a full and complete boxed cd , You have not addressed this issue, I have a lot of work to do without keep coming back to you . please read my last comments and would you be so kind enough to act on my requests and not keep hanging it out Kind Regards thank you Christine

Posted by Christine C.  on 2011-10-14 15:30 Quote - Correct

Hi I to would like to solve this problem too. But let’s look at it this way.

If I was a new customer and purchased today a CD-Boxed ver9 are you telling me it will come with all the bugs within it, I think not as you would be guilty of sending out CDs knowing it has problem on it. I am sure you could solve this by sending me a full working version if you wanted to. If not I want a full refund and cost in sending the unworkable ver back. As I have said I have purchased ver 7 and ver 8 with no problems and they were purchased on a CD in a Box. Your company sent out this ver 9 when it was quite clear it was not fit for the purpose.

If I had purchased on line by a download I would have taken upgrades via down loads. But as you can see I purchase all my ver in CD and did not want to have to go to all this trouble in getting a full workable program on CD I do not want this issue to carry on until I am out of time in demanding a full refund so PLEASE send me a CD with a full working version or as I have asked for your postal address to send this broken ver back. Thank you Christine. I can see why you have set this as private as it is not in your interest to advertise what I am saying, Christine

Posted by Christine C.  on 2011-10-14 15:47 Quote - Correct

Hi I have not had a response to my last comments. Are you attempting to hang out so it passes the full refund data as this seems to be what is happing, My next step is to go to our consumer watch dog with this . It’s funny when I wanted to place an order you’re quick on the mark but not so willing when a consumer has a problem. All I want from you is the postal address to send this CD back to for a full refund. I am now using Version 8 but will be looking for another company who sells a webdesigner as I feel your just not doing enough   for your customers. Dated 16th October 2011-   Kind Regards  Christine

Posted by Christine C.  on 2011-10-16 14:21 Quote - Correct

WHY ARE YOU NOT RSPONDING TO MY REQUEST???????/

Posted by Christine C.  on 2011-10-17 11:02 Quote - Correct