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Lars Vinge
Lars Vinge
User

Missing Order Information  en

Auteur : Lars Vinge
Visité 1883, Followers 1, Partagé 3  

When I get an order mail from my shop, payment method and delivering option is missing, the mail the coustomor gets, is the information included. But in the mail I got, there is only the goods the coustomor have order. If I set the bank transfer option to cost 0,01 DKK, the data is collectet in the order mail, how can I change this, so even if the options Bank transfer is set to 0,00 DKK the data will be collectet ?

Posté le
6 RéPONSES
Luca S.
Luca S.
User

Hello Lars,

Have you created at the past 4 -> Ecommerce cart, tab payment of have insert "list of shipping methods" (with list of shippment) and "list of payment methods" with type of payment. In the process of order the user can choose the type of payment and shippment and you should receive email with all parameter correct of order.

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Posté le de Luca S.
Lars Vinge
Lars Vinge
User
Auteur

Hi Luca

Yes I have, but if I set e.g bank transfer at payment method, and set this to cost nothing, this information will only get out to the coustormors mail, the order I get, is this information missing, if I set bank transfer to cost 0,01,- it's collectet in the order mail I get. It's the same with shipment method.

It have worked with my old shop i V8, but this shop is made from bottom in V9.

Best regards

Lars

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Posté le de Lars Vinge
Lars Vinge
Lars Vinge
User
Auteur

Hi Luca

Anything news about this problem ??

If you wish, you can mail me at ***, and I will forward the mails I got from the shop, so you can see them :).

Best Regards

Lars

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Posté le de Lars Vinge
Luca S.
Luca S.
User

Hello Lars,

It meanthat the methodof paymentis presentfor amountsequalto 0?Iunderstand you correctly? If is this the problem, you should update new version beta from software because this problem is solved with update Beta of two days ago. You try more information from here:

http://answers.websitex5.com/post/5855

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Posté le de Luca S.
Alexander Y.
Alexander Y.
User

When you expect to do release this update for all users? 

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Posté le de Alexander Y.
Luca S.
Luca S.
User

Hello Lars,

you should try to install version new Beta. If the methodof paymentis presentfor amountsequalto 0, it means that this problem is solved with new Beta Versione. You try to register to new channel Beta. For more information you look here:

http://answers.websitex5.com/post/6755

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Posté le de Luca S.