WebSite X5Help Center

 
Paolo F.
Paolo F.
User

Update problem  en

Auteur : Paolo F.
Visité 724, Followers 1, Partagé 0  
Mots-clés :: update,version

x10 cannot update.  There are plenty of bugs in the new software.  

please help

Posté le
4 RéPONSES - 1 CORRECT
Jan Van Den Berg
Jan Van Den Berg
User

I had same problem.

Before install update press Alt-Ctrl-Delete same time, then close WebsiteX5.exe from memory and install update. works for me.

succes

Jan

Lire plus
Posté le de Jan Van Den Berg
Andre E
Andre E
Moderator

Iets uitgebreider:

Mayby Website x5 did not close correctly. And it is still in memory, open up your taskmanager, remove all websitex5.exe in process tab. Then try again. Do this during update (directly after the update program has closed X5)

Opening taskmanager depend on you OS. ctrl and shift and escape are the most common keys (all together)
Or
Type in at start -> run -> taskmgr and enter

Lire plus
Posté le de Andre E
Nigel G.
Nigel G.
User

I have the same problem, what is the post of buying software when you can not update it???

Lire plus
Posté le de Nigel G.
Incomedia
Claudio D.
Incomedia

Hello,

Please check also if the antivirus is blocking the program. Alternatively it can always be downloaded the most updated version from yuor answers.websitex5.com profile in "Downloads".

Many thanks!

Lire plus
Posté le de Claudio D.