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Andrew Macken
Andrew Macken
User

Website x5 Evolution 9 problem  en

Auteur : Andrew Macken
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Mots-clés :: websitex5

Hi, I made sites with website x5 evolution 9 and I bought my hosting from one.com I clicked to open websitex5 ev.9 a few mins ago and ran into a bit of a problem. a message comes up on the screen asking me to enter my licence key etc but I already activated my membership months ago so I don't know why its coming up with that. I hope I havnt lost all the sites I made with it as it cost me money to get hosting from One and also I had to buy the software from ye. Please do what ye can to get my software working again and my websites back fully intact so that I can edit them again.

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9 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Andrew,

The projects won't get lost. It seems only that the .NET Installation is corrupt and asks you to register it but it will not delete the projects already  made.

Please try to uninstall the .NET Framework 3.5 and then use this cleanup tool:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done reinstall the .NET Framework 3.5 from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=21

Please keep me updated.

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Posté le de Claudio D.
Andrew Macken
Andrew Macken
User
Auteur

If I may ask .. how can I find the .NET Framework for uninstall it?

Thanks ..

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Posté le de Andrew Macken
Little-key .
Little-key .
User

Look under:

C:\Windows\Microsoft.Net\Framework\V...

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Posté le de Little-key .
Incomedia
Claudio D.
Incomedia

Hello Andrew,

You can also use the cleanup tool to uninstall the .NEt Framework 3.5. This tool will perform a silent uninstall and cleans the system from the files of the framework.

Many thanks!

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Posté le de Claudio D.
Andrew Macken
Andrew Macken
User
Auteur

Thanks, just another question. If I use the cleanup tool will it cause me to lose any other files stored on my harddrive?

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Posté le de Andrew Macken
Andrew Macken
Andrew Macken
User
Auteur

The part I put a rectangle around is what made me think it might delete software and files on my laptop.

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Posté le de Andrew Macken
Incomedia
Claudio D.
Incomedia

Hello Andrew,

It will not delete software form your computer but since it deletes the framework in silent mode and some frameworks are connected, this message has been added. The .NET 3.5 is a standalone Version and since you will reinstall it after, nothing will happen.

Many thanks!

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Posté le de Claudio D.
Andrew Macken
Andrew Macken
User
Auteur

The .NET Framework uninstalled for me however it will not reinstall. I have tried several times and it keeps coming up as a 'Setup Error'. Please find a download for me that will actually work as I have 3 websites in my software that have had to be updated several times since 2 months ago and I cannot update them because of this problem. I am very annoyed ... 

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Posté le de Andrew Macken