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Lars H.
Lars H.
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Error installing the update for WebsiteX5 V. 10.0.0.20 to V. 10.1.3.43.  en

Auteur : Lars H.
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Mots-clés :: 1,10,3,43,update

I'm trying to install the update for WebsiteX5 V. 10.0.0.20 to V. 10.1.3.43.   After installing about half of the files the installation gives an error : error while updating  406 It was not possible to install the files on your computer. Please verify that all programs are closed and restart th computer.   My computer has just been started and no programs are running. I too tried to download the update and then install it directly, but the same problem ocured.  

What can I do to make the update run.  

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Incomedia
Samantha M.
Incomedia

Hello Lars,

If you are not able to update your software and you receive the 406 error message, please do the following:
- disable antivirus and firewall because they could block the program's connection to the server.
- make sure you aren't using Proxy
Now try again.

If you receive the error message again, please restart your pc and close the programs that eventually open when it starts.
Go into the program file and start the "imUpdate.exe" in order to force the update.

I wish to remind you that if you have Windows Vista / 7 / 8 you should do this after starting your program as administrator: right click on the program's icon then select ''run as admin''.

If you still have issues, please download the program from the ''download'' section here on answers and install. Here you will find the latest version of your program. By doing this, you can delete your old version and install your new with it's latest update.
Please feel free to write back if you have any questions.
Thanks,

Samantha

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Posté le de Samantha M.