WebSite X5Help Center

 
Wayne B.
Wayne B.
User

Update  en

Auteur : Wayne B.
Visité 1606, Followers 2, Partagé 0  
Mots-clés :: update

Looks like it's still a problem for some users....and I am holding off updating until I am sure it is sorted! Otherwise, I am really happy with the program.

Posté le
5 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Wayne,

You can download the new version from your profile and test it by using only a new project to see if it works correctly.

Many thanks!

Lire plus
Posté le de Claudio D.
Wayne B.
Wayne B.
User
Auteur

Thanks Claudio. I have found that in the curent version I have that if I press the "OK" button after editing BEFORE I press the Preview button, then X5 does not usually crash. I will wait for forum comments to see if an update to finally solve this issue is released.

Lire plus
Posté le de Wayne B.
Incomedia
Claudio D.
Incomedia

Hello Wayne,

It could also depend on the .NET Framework installed on your computer.

Can you please tell me what Windows do you have and if it happens with a new project too and if it happens with a specific object in step 3 or all?

Many thanks!

Lire plus
Posté le de Claudio D.
Wayne B.
Wayne B.
User
Auteur

Hi Claudio,

I have Windows Vista Home Premium. I am moving house tomorrow and wont be able to make a new project for a week or so. It's not a major issue and as I said if I am careful to press "OK" before using Preview, it doesn't usually happen. I have updated to the latest version of X5.

Lire plus
Posté le de Wayne B.
Incomedia
Claudio D.
Incomedia

Hello Wayne,

As soon as you can please test it also with a new project and if it happens also with a new project try to repair the .NET Framework to see if then it works correctly.

To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718

Please keep me updated.

Lire plus
Posté le de Claudio D.