Hello,

I recently updated my websites.
Today, I was contacted today by a customer who said my website shop was malfunctioning.

When I placed a dummy order, I went to my cart, selected shipping optiona nd then was directed to customer deatils which did not exist.

I looked at my otehr website and teh same thing was happening there as well.

So I looked at the Answers and saw that others had this issue and were instructed to uninstall and then reinstall the program.
I exported my websites to folders and then did so.

Unfortunately, I was still unable to update with the Error while updating: 406 message coming up.

Further, when I re-opened Website X5 to have a look again at my sites they could not be opened as they "were created with a later version of X5"

I have also tried restarting, disabling firewall and anti virus and then updating - to no effect.

Please help me - this is a busy period for me and my customers cannot place orders.

Sites are
www.wholesale.madebyearth.com.au
www.kocrystals.com.au