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X5 Croatia
X5 Croatia
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Website x5 professional 11 error  en

Autore: X5 Croatia
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When you import project made in v10 pro you 've got an error on aplication... Pop up picture backround unable to change colour... please fix it !

Postato il
13 RISPOSTE
X5 Croatia
X5 Croatia
User
Autore

No answer??? Why??? This is serious flaw in aplication.

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Postato il da X5 Croatia
Andre E
Andre E
Moderator

No problem here,

I opened a v10 project, made a showbox link in a page.

saved it, imported this in v11 pro, no problem in changing background colour.

Do you also have this problem on a newly made project ?

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Postato il da Andre E
X5 Croatia
X5 Croatia
User
Autore

This is my bug in aplication... I can't change colour in that section...

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Postato il da X5 Croatia
Andre E
Andre E
Moderator

Yes, I know but;

If you make a brand new project, don't change anything anywhere, can you still not change the background of the showbox ??

This way you can find out if it's a project problem or x5 problem, could you please test ? and place the answer here so we can help you further ?

Thank you.

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Postato il da Andre E
X5 Croatia
X5 Croatia
User
Autore

New project, import project... The same error. I reinstal app but the same error... Maybe is error on my computer?!

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Postato il da X5 Croatia
Andre E
Andre E
Moderator

Maybe it's a .net framework problem, try to upgrade to the latest version, I think it's now 4.3 ?

You can find info on this here: http://answers.websitex5.com/post/96403

Hope this helps !

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Postato il da Andre E
X5 Croatia
X5 Croatia
User
Autore

Now i try all that i can't think of... Deinstal/instal app, deinstal net framework/instal framework... New project, import project... No use... I think this is a bug in aplication... Everything else work, just unable to change back colour in that section.

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Postato il da X5 Croatia
Paul M.
Paul M.
Moderator

Hello X5 Croatia,

I also tested like Andre did and was able to change background colour without issue.

However, I am not doubting what you are saying, and perhaps your configuration is sufficiently different to ours to cause this error.

We shall ask Incomedia for their help.  Please watch this thread for a response from them in due course.

Kind regards,

Paul

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Postato il da Paul M.
Andre E
Andre E
Moderator

Thanks Paul,

It's very strange that it still does not work.

X5, can you tell us what kind of pc/ operating system is used ? This could help in finding out  what's wrong.

Do you have other programs running on your pc that might interfere? (like macro programs or other maybe?)

Try to run x5 with as less other programs on your pc as possible, maybe it then works ??

Let us know. Thanks !

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Postato il da Andre E
X5 Croatia
X5 Croatia
User
Autore

Win 7 sp1, new framework, I7, 8 gb work memory... I dont know why is this hapening?

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Postato il da X5 Croatia
X5 Croatia
X5 Croatia
User
Autore

So frustrated... Everything else work... I've try everything. Can you help me? Team viewer and see for yourself...

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello X5 Croatia,

The developers are already working on it. This happens only if you choose in the link options the showbox gallery.

Many thanks!

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

Thankyouadmitted thata bugin the application.I spent alot of time andpatience totryto fix it, thinkingthat the reasonmy computer.I have noopportunityto testthe appbefore buyingthoughI wasamong the firstwho sent therequest.I ammeticulous andI foundtwo moreerrors;I'llwait forthe nextupdateto see if itwillcorrect them.I do not wanttopoint outyour mistakesbecause you werefairandcorrectand thatyou give methe opportunityto testthe new version.I had tobuythe appto testyour mistakes...Never again.

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Postato il da X5 Croatia