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Peter K.
Peter K.
User

My website X5 11 software is asking for reactivation, when I put in the license code it now asks for an unlock code. Why has this suddenly happened and where do I get an unlock code. This is very frustrating.  en

Autore: Peter K.
Visite 882, Followers 2, Condiviso 0  

Suddenly yesterday evening my website is asking to be reactivated. This happened after I updated software for websiteX5 11. I input the license key as directed, but it tells me it cannot contact server and to input an unlock key. My question is where do I get an unlock key? I need help. Thank you

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Peter K.
Peter K.
User
Autore

Hi, I tried checking C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 v11 - Evolution to see if the licence.iwl file is inside this folder. No folder exists. I am now told that there is no file associated with this request.  I am also told that an error occurred while running program and to reinstall the program and that the operation was cancelled by user. Still asking for unlock code. Still where I was hours ago.

Thank you.

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Postato il da Peter K.
Peter K.
Peter K.
User
Autore

Hi

Managed to locate unlock code. All is well now.

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Postato il da Peter K.
Pcssa .
Pcssa .
Moderator

. . . if all is well please mark as "solved" . . .

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Postato il da Pcssa .