My website X5 11 software is asking for reactivation, when I put in the license code it now asks for an unlock code. Why has this suddenly happened and where do I get an unlock code. This is very frustrating. 
Author: Peter K.
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Suddenly yesterday evening my website is asking to be reactivated. This happened after I updated software for websiteX5 11. I input the license key as directed, but it tells me it cannot contact server and to input an unlock key. My question is where do I get an unlock key? I need help. Thank you
Posted on the
. . . you did use SEARCH with "activate" ?
One of 223 found posts is this:
https://helpcenter.websitex5.com/post/91472
Author
Hi, I tried checking C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 v11 - Evolution to see if the licence.iwl file is inside this folder. No folder exists. I am now told that there is no file associated with this request. I am also told that an error occurred while running program and to reinstall the program and that the operation was cancelled by user. Still asking for unlock code. Still where I was hours ago.
Thank you.
Author
Hi
Managed to locate unlock code. All is well now.
. . . if all is well please mark as "solved" . . .