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M. Yugov
M. Yugov
User

Why my shop doesn't send orders from customers to my e-mail?  en

Autore: M. Yugov
Visite 506, Followers 2, Condiviso 0  

My internet shop on a base of WebSite X5 (v.10) doesn't work correct. After completing all forms it's showing a final message with number of order but e-mail with an order doesn't send. I was tried to change preferences of sending e-mail - unsuccessfully.

Postato il
1 RISPOSTE
Incomedia
Stefano G.
Incomedia

Hi Yugov.

Please try and gain access to www.yourwebsite.com/admin, and execute the tests you find there.

You can access that page with the Admin credentials given at Step 4 under "Manage Accesses".

Attach your results here

Hope I've been helpful

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Postato il da Stefano G.