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Emile Brown
Emile Brown
User

Unable to update or allocate user levels  en

Autore: Emile Brown
Visite 1717, Followers 1, Condiviso 0  

How can I fix this problem?

I am unable to update and therefore unable to allocate user levels in the Access Management Page.

"Website Test" in the Admin Panel pass all tests including "MySQL Database settings (Login Management)".

I have even set permission of "res/access.inc.php" to 777. Even my DB reader modules are working fine.

Please help

Postato il
8 RISPOSTE - 2 UTILI - 1 CORRETTO
Emile Brown
Emile Brown
User
Autore

Another problem is most probably related:

A new user registers "successfully", but is denied access and receives the following message: "Your account has not been activated yet."

I am using automatic registration and have NOT selected email verification.

The user also does not receive a confirmation email either.

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Postato il da Emile Brown
Gabriele P.
Gabriele P.
User

...just as reminder: when you choose automatic registration, you must assign  the name only, at DB table; the program creates it for you with correct fields. I suggest to rename your table checking all remaining settings (emails ecc.)

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Postato il da Gabriele P.
Emile Brown
Emile Brown
User
Autore

Thank you, Gabriele

I have only used the name as suggested. Everything is working fine except the "update" function

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Postato il da Emile Brown
Emile Brown
Emile Brown
User
Autore

I'm still waiting for some help!

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Postato il da Emile Brown
Paul M.
Paul M.
Moderator

Hello Emile,

Unfortunately the Incomedia support team are not working today:

https://helpcenter.websitex5.com/post/148318

I will mark this thread for their attention when they return.

Kind regards,

Paul

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Postato il da Paul M.
Incomedia
Claudio D.
Incomedia

Hello Emile Brown,

Can you please write me the link to the website?

Did you set in step 1 as URL the correct url of the website?

Many thanks!

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Postato il da Claudio D.
Emile Brown
Emile Brown
User
Autore

https://www.petsfriend.co.za

Yes, I double checked.

In the meanwhile, I disabled the Access Control Through Website X5. 

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Postato il da Emile Brown
Incomedia
Claudio D.
Incomedia

Hello Emile Brown,

https://www.petsfriend.co.za/ has not been made with WebSite X5.

Can you please write me the link to the website you made with the program and upload it again with the automatic registration feature so I can test it?

Many thanks!

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Postato il da Claudio D.