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Emile Brown
Emile Brown
User

Unable to update or allocate user levels  en

Author: Emile Brown
Visited 1714, Followers 1, Shared 0  

How can I fix this problem?

I am unable to update and therefore unable to allocate user levels in the Access Management Page.

"Website Test" in the Admin Panel pass all tests including "MySQL Database settings (Login Management)".

I have even set permission of "res/access.inc.php" to 777. Even my DB reader modules are working fine.

Please help

Posted on the
8 ANSWERS - 2 USEFUL - 1 CORRECT
Emile Brown
Emile Brown
User
Author

Another problem is most probably related:

A new user registers "successfully", but is denied access and receives the following message: "Your account has not been activated yet."

I am using automatic registration and have NOT selected email verification.

The user also does not receive a confirmation email either.

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Posted on the from Emile Brown
Gabriele P.
Gabriele P.
User

...just as reminder: when you choose automatic registration, you must assign  the name only, at DB table; the program creates it for you with correct fields. I suggest to rename your table checking all remaining settings (emails ecc.)

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Posted on the from Gabriele P.
Emile Brown
Emile Brown
User
Author

Thank you, Gabriele

I have only used the name as suggested. Everything is working fine except the "update" function

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Posted on the from Emile Brown
Emile Brown
Emile Brown
User
Author

I'm still waiting for some help!

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Posted on the from Emile Brown
Paul M.
Paul M.
Moderator

Hello Emile,

Unfortunately the Incomedia support team are not working today:

https://helpcenter.websitex5.com/post/148318

I will mark this thread for their attention when they return.

Kind regards,

Paul

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Posted on the from Paul M.
Incomedia
Claudio D.
Incomedia

Hello Emile Brown,

Can you please write me the link to the website?

Did you set in step 1 as URL the correct url of the website?

Many thanks!

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Posted on the from Claudio D.
Emile Brown
Emile Brown
User
Author

https://www.petsfriend.co.za

Yes, I double checked.

In the meanwhile, I disabled the Access Control Through Website X5. 

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Posted on the from Emile Brown
Incomedia
Claudio D.
Incomedia

Hello Emile Brown,

https://www.petsfriend.co.za/ has not been made with WebSite X5.

Can you please write me the link to the website you made with the program and upload it again with the automatic registration feature so I can test it?

Many thanks!

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Posted on the from Claudio D.