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Emile Brown
Emile Brown
User

Unable to update or allocate user levels  en

Auteur : Emile Brown
Visité 1698, Followers 1, Partagé 0  

How can I fix this problem?

I am unable to update and therefore unable to allocate user levels in the Access Management Page.

"Website Test" in the Admin Panel pass all tests including "MySQL Database settings (Login Management)".

I have even set permission of "res/access.inc.php" to 777. Even my DB reader modules are working fine.

Please help

Posté le
8 RéPONSES - 2 UTILE - 1 CORRECT
Emile Brown
Emile Brown
User
Auteur

Another problem is most probably related:

A new user registers "successfully", but is denied access and receives the following message: "Your account has not been activated yet."

I am using automatic registration and have NOT selected email verification.

The user also does not receive a confirmation email either.

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Posté le de Emile Brown
Gabriele P.
Gabriele P.
User

...just as reminder: when you choose automatic registration, you must assign  the name only, at DB table; the program creates it for you with correct fields. I suggest to rename your table checking all remaining settings (emails ecc.)

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Posté le de Gabriele P.
Emile Brown
Emile Brown
User
Auteur

Thank you, Gabriele

I have only used the name as suggested. Everything is working fine except the "update" function

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Posté le de Emile Brown
Emile Brown
Emile Brown
User
Auteur

I'm still waiting for some help!

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Posté le de Emile Brown
Paul M.
Paul M.
Moderator

Hello Emile,

Unfortunately the Incomedia support team are not working today:

https://helpcenter.websitex5.com/post/148318

I will mark this thread for their attention when they return.

Kind regards,

Paul

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Posté le de Paul M.
Incomedia
Claudio D.
Incomedia

Hello Emile Brown,

Can you please write me the link to the website?

Did you set in step 1 as URL the correct url of the website?

Many thanks!

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Posté le de Claudio D.
Emile Brown
Emile Brown
User
Auteur

https://www.petsfriend.co.za

Yes, I double checked.

In the meanwhile, I disabled the Access Control Through Website X5. 

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Posté le de Emile Brown
Incomedia
Claudio D.
Incomedia

Hello Emile Brown,

https://www.petsfriend.co.za/ has not been made with WebSite X5.

Can you please write me the link to the website you made with the program and upload it again with the automatic registration feature so I can test it?

Many thanks!

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Posté le de Claudio D.