Installing Purchased Objects 
Autore: Stuart Y.
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I have purchased several objects from the incomedia website,but when I try to refresh my objects list within website x5 pro evolution 12,it states that I cannot connect to the server.
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Hello Stuart,
There is a temporary issue with the Incomedia server:
https://helpcenter.websitex5.com/post/149713
https://helpcenter.websitex5.com/post/149691
I expect Incomedia will resolve this problem upon their return to work tomorrow.
Kind regards,
Paul
Hello Stuart,
The issue has been solved and now it is again possible to download the objects and refresh the list.
Please try again and in case of difficulties let me know.
Many thanks!