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Adam M.
Adam M.
User

Activation Error 322  en

Autore: Adam M.
Visite 2218, Followers 1, Condiviso 0  

Activation error 322.  I bought v14, installed it on a new Windows 10 64-bit laptop, entered the email that I used to purchase the license and product key provided via email, and then I received Activation Error 322. 

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4 RISPOSTE
Esahc ..
Esahc ..
Moderator

Adam, if you previously used a different email address for earlier versions you could try this as your V13 may be linked to it through an upgrade?

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Postato il da Esahc ..
Adam M.
Adam M.
User
Autore

I don't have v13 any more since I reset the PC.  Why is it so complex to activate a new version v14 that I paid for it?

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Postato il da Adam M.
Adam M.
Adam M.
User
Autore

Can you send me an upgrade product key from v13 to v14 under *** email account? If not, please refund me the v14 new lincese fees, and I will purchase an upgrade to v14.  Thanks

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Postato il da Adam M.
Incomedia
Elisa B.
Incomedia

Hi Adam, 

I can see that your version 14 is now correctly registered to this account. 

As to v13, you can download it again from the section "Downloads" of your account. 

Please let me know if I can be of any help.

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Postato il da Elisa B.