WebSite X5Help Center

 
S. Benton
S. Benton
User

Newsletter Subscription Cancelled  en

Autore: S. Benton
Visite 2332, Followers 1, Condiviso 0  

I noticed that I have not been receiving any newsletters from Incomedia. I checked the subscription settings in my profile and it said that my user registration was cancelled.

What happened for the registration to be cancelled and how can I re-enable the subscription? 

Postato il
9 RISPOSTE - 1 CORRETTO
S. Benton
S. Benton
User
Autore

Specifically, I want to get the Incomedia Newsletter, Website X5 offers, and Incomedia Partner Offers.

Leggi di più
Postato il da S. Benton
Duncan Baker
Duncan Baker
User

That comes up with a page load error 

Leggi di più
Postato il da Duncan Baker
Paul M.
Paul M.
Moderator

Hello Duncan,

Yes, I see the error you refer to, but I assume it is temporary as the error message suggests.

If it persists we will notify Incomedia.

Thanks!

Leggi di più
Postato il da Paul M.
S. Benton
S. Benton
User
Autore

Yes Paul,

That is exactly the page I am referring to in my original post. I go there, when the page is not down, with my email address registered to this account and it says the user's registration has been cancelled

Leggi di più
Postato il da S. Benton
JiPeR 48
JiPeR 48
Moderator
Utente del mese FR

Hello,

Go to your profile (change user profile) on Answers and see:

Newsletter

Go to the Edit your Subscription page to change your preferences for receiving emails.

When you click on "Edit your subscription" you arrive to a custom page active with you email. See my screenshot in attachment.

Have fun,

J.P.

Leggi di più
Postato il da JiPeR 48
S. Benton
S. Benton
User
Autore

Yes. As mentioned in the first post and the post after it, I went to that page. It says the user's registration is cancelled and none of the boxes are checkable. They are all greyed out.

Leggi di più
Postato il da S. Benton
Incomedia
Claudio D.
Incomedia

Hello S. Benton,

We verified your newsletter subscriptions and now these are set correctly. Please verify these are working and set correctly from your profile and let us know if all appears correctly.

Many thanks!

Leggi di più
Postato il da Claudio D.
S. Benton
S. Benton
User
Autore

Every seems good on my end, thanks! Is there some sort of archive where I can see the last few newsletters? If not, no worries.

Leggi di più
Postato il da S. Benton