Newsletter Subscription Cancelled 
Author: S. Benton
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I noticed that I have not been receiving any newsletters from Incomedia. I checked the subscription settings in my profile and it said that my user registration was cancelled.
What happened for the registration to be cancelled and how can I re-enable the subscription?
Posted on the
Author
Specifically, I want to get the Incomedia Newsletter, Website X5 offers, and Incomedia Partner Offers.
Hello S. Benton,
You can check and edit your newsletter preferences here:
https://www.incomedia.eu/newsletter/edit.php
Kind regards,
Paul
That comes up with a page load error
Hello Duncan,
Yes, I see the error you refer to, but I assume it is temporary as the error message suggests.
If it persists we will notify Incomedia.
Thanks!
Author
Yes Paul,
That is exactly the page I am referring to in my original post. I go there, when the page is not down, with my email address registered to this account and it says the user's registration has been cancelled
Hello,
Go to your profile (change user profile) on Answers and see:
Newsletter
Go to the Edit your Subscription page to change your preferences for receiving emails.
When you click on "Edit your subscription" you arrive to a custom page active with you email. See my screenshot in attachment.
Have fun,
J.P.
Author
Yes. As mentioned in the first post and the post after it, I went to that page. It says the user's registration is cancelled and none of the boxes are checkable. They are all greyed out.
Hello S. Benton,
We verified your newsletter subscriptions and now these are set correctly. Please verify these are working and set correctly from your profile and let us know if all appears correctly.
Many thanks!
Author
Every seems good on my end, thanks! Is there some sort of archive where I can see the last few newsletters? If not, no worries.