WebSite X5Help Center

 
Graham J.
Graham J.
User

Email form still not sending  en

Autore: Graham J.
Visite 2450, Followers 1, Condiviso 0  

I can't get my email forms to send even though all the tests pass in the admin section of the website.

I am using Evo 10 and GoDaddy.

I have tryed all the server script options and I get nothing when submitting the form.

I'm a bit desperate now as this is a major part of out contact section.

Website is: http://www.dadars.com

HELP Graham

Postato il
10 RISPOSTE
Esahc ..
Esahc ..
Moderator

Graham

Did the email form work previously for this site or any others you have made?

Did it stop working with a change of hosting to GoDaddy?

Leggi di più
Postato il da Esahc ..
Graham J.
Graham J.
User
Autore

It's never worked. but all the ADMIN Section passes the test, see attachement.

Leggi di più
Postato il da Graham J.
Pcssa .
Pcssa .
Moderator

. . . the v10 page you converted to v13 DEMO ? You are not using a FULL version for upload ?

Leggi di più
Postato il da Pcssa .
Esahc ..
Esahc ..
Moderator

Graham, I have never had an issue with any hosts sending email from a form, have you set the appropriate information in the send tab?

Leggi di più
Postato il da Esahc ..
Graham J.
Graham J.
User
Autore

Hi, I'm not using the V13 Demo, I am using my V10 program, always have.

Yes I have filled in the information see attachement.

I'm wondering if I should change the email address as it's godaddy's Workspace email.

Leggi di più
Postato il da Graham J.
Esahc ..
Esahc ..
Moderator

Graham, it should work as long as you can retrieve email from that address, but I would untick sender email address.

Leggi di più
Postato il da Esahc ..
Graham J.
Graham J.
User
Autore

Nope, i've even changed the email address, but still not sending, pulling my hair out.

Leggi di più
Postato il da Graham J.
Esahc ..
Esahc ..
Moderator

Graham, I have had this issue a couple of times when using webhostingworld.net (but in my case email stopped working rather than never worked), in my case I used livechat with them, they were able to see and correct the issue. Have you contacted godaddy?

Leggi di più
Postato il da Esahc ..
Graham J.
Graham J.
User
Autore

I've asked the community, but not had a chat with support.

I could always use a 3rd party form designer like CoffeeCup if I can;t get it working.

Thanks

Leggi di più
Postato il da Graham J.
Esahc ..
Esahc ..
Moderator

If the host is the problem, my experience is that coffee cup won't fix it.

Leggi di più
Postato il da Esahc ..