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Graham J.
Graham J.
User

Email form still not sending  en

Autor: Graham J.
Visitado 2453, Seguidores 1, Compartilhado 0  

I can't get my email forms to send even though all the tests pass in the admin section of the website.

I am using Evo 10 and GoDaddy.

I have tryed all the server script options and I get nothing when submitting the form.

I'm a bit desperate now as this is a major part of out contact section.

Website is: http://www.dadars.com

HELP Graham

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10 RESPOSTAS
Esahc ..
Esahc ..
Moderator

Graham

Did the email form work previously for this site or any others you have made?

Did it stop working with a change of hosting to GoDaddy?

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Graham J.
Graham J.
User
Autor

It's never worked. but all the ADMIN Section passes the test, see attachement.

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Pcssa .
Pcssa .
Moderator

. . . the v10 page you converted to v13 DEMO ? You are not using a FULL version for upload ?

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Publicado em de Pcssa .
Esahc ..
Esahc ..
Moderator

Graham, I have never had an issue with any hosts sending email from a form, have you set the appropriate information in the send tab?

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Publicado em de Esahc ..
Graham J.
Graham J.
User
Autor

Hi, I'm not using the V13 Demo, I am using my V10 program, always have.

Yes I have filled in the information see attachement.

I'm wondering if I should change the email address as it's godaddy's Workspace email.

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Publicado em de Graham J.
Esahc ..
Esahc ..
Moderator

Graham, it should work as long as you can retrieve email from that address, but I would untick sender email address.

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Publicado em de Esahc ..
Graham J.
Graham J.
User
Autor

Nope, i've even changed the email address, but still not sending, pulling my hair out.

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Publicado em de Graham J.
Esahc ..
Esahc ..
Moderator

Graham, I have had this issue a couple of times when using webhostingworld.net (but in my case email stopped working rather than never worked), in my case I used livechat with them, they were able to see and correct the issue. Have you contacted godaddy?

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Graham J.
Graham J.
User
Autor

I've asked the community, but not had a chat with support.

I could always use a 3rd party form designer like CoffeeCup if I can;t get it working.

Thanks

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Publicado em de Graham J.
Esahc ..
Esahc ..
Moderator

If the host is the problem, my experience is that coffee cup won't fix it.

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Publicado em de Esahc ..