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MARIA MORFOPOU
MARIA MORFOPOU
User

Preview with Firefox  en

Autore: MARIA MORFOPOU
Visite 635, Followers 2, Condiviso 0  

Hello everyone.

I recently formated my laptop, so I had to reinstall the X5 evolution again.

This time, when I click "preview", my site does not show correctly. Parts on the top and on the sides are missing.

I noticed that after the format, it does not use Firefox to preview the site , as it did before.  Could that be the problem?  Is there a way to make it use firefox?

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3 RISPOSTE
MARIA MORFOPOU
MARIA MORFOPOU
User
Autore

The url is www.troukycrafts.gr

If you compare it with the attachment , you can understand the difference.

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Postato il da MARIA MORFOPOU
Incomedia
Elisa B.
Incomedia

Dear Maria, 

thank you for your message. 

Unfortunately and sice the release of WebSite X5 13 the direct technical support for WebSite X5 10 is no longer avaiable. Please find more information on this official post: https://helpcenter.websitex5.com/en/post/154824 .

This does not mean you cannot receive any help at all: moderators and users are there to help for free. In fact, updating to a new version is not mandatory and you can still use a version and get free help from the community. 

We apologize for any incovinience caused and we thank you for understanding. Kind regards.

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Postato il da Elisa B.
Esahc ..
Esahc ..
Moderator

Maria, if you export to disk you can open the index file in firefox or any other browser and so preview the site.

Were you able to import the iwzip you hopefully made before reformatting your HD, or are you opening a copy of your project. It looks like the margins have been changed significantly on the new version, and you have horizontal menu selected instead of vertical.

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Postato il da Esahc ..