WebSite X5Help Center

 
David W.
David W.
User

Since upgrading to v2019.1.6 my website are all showing a incomedia pop up  en

Autore: David W.
Visite 1778, Followers 1, Condiviso 0  

since upgrading to V2019.1.6 all my websites have a problem in that a incomedia pop up keeps appearing on site and i cannot find a way to remove this,   please see attached picture

example website is www.berkshiretelephones.co.uk

Postato il
4 RISPOSTE - 1 UTILE - 1 CORRETTO
Aleksej H.
Aleksej H.
Moderator

Hello.As far as I can see, you have already solved your problem.

Leggi di più
Postato il da Aleksej H.
David W.
David W.
User
Autore

just checked and the pop up appears after about 10 seconds,  have checked on 3 different pc's

Leggi di più
Postato il da David W.
Aleksej H.
Aleksej H.
Moderator

It seems that this object is located in the header of the site.Look for this object there.

Leggi di più
Postato il da Aleksej H.
David W.
David W.
User
Autore

sorted,  in the template, contact there was the 'facebook' icon it was very smal about 1 line high, hence not spotted

thank you for your help

Leggi di più
Postato il da David W.