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David W.
David W.
User

Since upgrading to v2019.1.6 my website are all showing a incomedia pop up  en

Auteur : David W.
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since upgrading to V2019.1.6 all my websites have a problem in that a incomedia pop up keeps appearing on site and i cannot find a way to remove this,   please see attached picture

example website is www.berkshiretelephones.co.uk

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4 RéPONSES - 1 UTILES - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello.As far as I can see, you have already solved your problem.

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Posté le de Aleksej H.
David W.
David W.
User
Auteur

just checked and the pop up appears after about 10 seconds,  have checked on 3 different pc's

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Posté le de David W.
Aleksej H.
Aleksej H.
Moderator

It seems that this object is located in the header of the site.Look for this object there.

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Posté le de Aleksej H.
David W.
David W.
User
Auteur

sorted,  in the template, contact there was the 'facebook' icon it was very smal about 1 line high, hence not spotted

thank you for your help

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Posté le de David W.