Hello Ferenc,

You may need the 32-bit (x86) versions of Visual C++ also, even if your Windows operating system is 64-bit.  Please see this thread:

https://helpcenter.websitex5.com/it/post/193424

I've notified Incomedia of your issue...  they should reply within 24/48 hours.

Kind regards,

Paul

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Thanks for your reply Paul,

I saw this post earlier, and tried to follow the instuctions, also installed the x86 version of visual too.
Doesn't help...  :(

Hello Ferenc

What version of Visual C++ did you install?

Please try to install both x86 and x64 versions of all of these:

2010 - https://www.microsoft.com/en-us/download/details.aspx?id=5555
2012 - https://www.microsoft.com/en-us/download/details.aspx?id=30679
2013 - https://www.microsoft.com/en-us/download/details.aspx?id=40784
2015 - https://www.microsoft.com/en-us/download/details.aspx?id=48145

Let me know if it worked after

Thank you

Stefano

Thanks,
Installed/repaired  and NOW WORKS
Thanks

One more question,
Some pics header problem comes up when I try to open my project iwzip files - originally made by version 10, but later worked and zipped by version 11

Ferenc, a few screen shots of the issue may assist us give advice.

You may also wish to start as a new topic as this issue is not related to the current topic which I see has now been solved (please mark the appropriate advise as correct so that this may help others).