WebSite X5Help Center

 
Graham U.
Graham U.
User

Upgrade Problem  en

Autore: Graham U.
Visite 1383, Followers 2, Condiviso 6  
Parole Chiave: upgrade,version

I go to the store to buy version 9. I am currently on the last version of 8. When I try to login using my uername and password it rejects saying they are not the ones they have. I can login to here with them. Why am I having a problem?

Postato il
2 RISPOSTE - 1 CORRETTO
Incomedia
Samantha M.
Incomedia

Hello Graham!

Thank you for your interest in our program!
Where exactly are you adding your details? Could you please attach a screenshot?
Thank you!

Leggi di più
Postato il da Samantha M.
Graham U.
Graham U.
User
Autore

Managed to sort. My password was incorrect. Managed to resolve  and order the upgrade

Leggi di più
Postato il da Graham U.