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Graham U.
Graham U.
User

Upgrade Problem  en

Auteur : Graham U.
Visité 1601, Followers 2, Partagé 6  
Mots-clés :: upgrade,version

I go to the store to buy version 9. I am currently on the last version of 8. When I try to login using my uername and password it rejects saying they are not the ones they have. I can login to here with them. Why am I having a problem?

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2 RéPONSES - 1 CORRECT
Incomedia
Samantha M.
Incomedia

Hello Graham!

Thank you for your interest in our program!
Where exactly are you adding your details? Could you please attach a screenshot?
Thank you!

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Posté le de Samantha M.
Graham U.
Graham U.
User
Auteur

Managed to sort. My password was incorrect. Managed to resolve  and order the upgrade

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Posté le de Graham U.