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Graham U.
Graham U.
User

Upgrade Problem  en

Author: Graham U.
Visited 1378, Followers 2, Shared 6  

I go to the store to buy version 9. I am currently on the last version of 8. When I try to login using my uername and password it rejects saying they are not the ones they have. I can login to here with them. Why am I having a problem?

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2 ANSWERS - 1 CORRECT
Incomedia
Samantha M.
Incomedia

Hello Graham!

Thank you for your interest in our program!
Where exactly are you adding your details? Could you please attach a screenshot?
Thank you!

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Posted on the from Samantha M.
Graham U.
Graham U.
User
Author

Managed to sort. My password was incorrect. Managed to resolve  and order the upgrade

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Posted on the from Graham U.