WebSite X5Help Center

 
Alfred S.
Alfred S.
User

E-Commerce and empty Total  de

Autore: Alfred S.
Visite 1398, Followers 2, Condiviso 13  
Parole Chiave: commerce

I am creating an e-commerce shop with X5 Evolution9. When I order I get a subtotal but the total keeps empty. It worked fine at the first test but after adding more items and quantity discount this field stays empty. The same is for the affirmation email. Do I need to reinstall and wht is happening to my saved projects? Can I access them after reinstalling? Any help appreciated!

Postato il
3 RISPOSTE
Alfred S.
Alfred S.
User
Autore

Here is a screenshot of the email showing only the subtotal...

Leggi di più
Postato il da Alfred S.
Alfred S.
Alfred S.
User
Autore

This seems to be the only support Incomedia is offering but why is nobody answering?

Isn't there staff or the administrator to answer our questions?

The problem with the undefined Total occurs on other computers too.

The first 2 or 3 tests work perfect but then suddenly the field is empty and the shipping details are showing a ' 0'...anybody out there to help me please?

Leggi di più
Postato il da Alfred S.