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Alfred S.
Alfred S.
User

E-Commerce and empty Total  de

Author: Alfred S.
Visited 1664, Followers 2, Shared 13  
Tags: commerce

I am creating an e-commerce shop with X5 Evolution9. When I order I get a subtotal but the total keeps empty. It worked fine at the first test but after adding more items and quantity discount this field stays empty. The same is for the affirmation email. Do I need to reinstall and wht is happening to my saved projects? Can I access them after reinstalling? Any help appreciated!

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Alfred S.
Alfred S.
User
Author

Here is a screenshot of the email showing only the subtotal...

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Posted on the from Alfred S.
Alfred S.
Alfred S.
User
Author

This seems to be the only support Incomedia is offering but why is nobody answering?

Isn't there staff or the administrator to answer our questions?

The problem with the undefined Total occurs on other computers too.

The first 2 or 3 tests work perfect but then suddenly the field is empty and the shipping details are showing a ' 0'...anybody out there to help me please?

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Posted on the from Alfred S.