Why do I now have website x5 go which isn'T what I bought...

Autore: moore J.

Visite 1136, Followers 1, Condiviso 0

Parole Chiave: downgraded,program,website x5 pro 2021.2

I was quite happily using website X5 and things were OK... Without my say so... You've now got me on website X5 go which seems to be WAY less powerful and not what I wanted...

Can you please restore my previous program so I can actually design some websites... I'm losing money every day having not been able to take on new projects

Kind regards,

James

Postato il 15/06/2021 02:02:57

4 RISPOSTE - 1 UTILE

Aleksej H.

Moderator

Hello. Not sure if this happened automatically. Most likely, these are user actions.
You can install the program yourself. Download it in your personal account on this site https://helpcenter.websitex5.com/ru/soobshchestvo/polzovateli/1132748/downloads

Postato il 15/06/2021 04:55:56 da Aleksej H.

moore J.

User
Autore

Hi thanks for coming back to me - it was an automatic thing... What do I do about all the other websites I've built that have now been taken off my machine ???

Postato il 15/06/2021 05:09:10 da moore J.

Aleksej H.

Moderator

"What do I do about all the other websites I've built that have now been taken off my machine ???" - after updating the program, site projects do not go anywhere.What do you mean?

Postato il 16/06/2021 04:47:53 da Aleksej H.

Elisa B.

Incomedia

Hi there,

please download the Pro version from the Download section of your Help Center account, as Aleksej suggested, you can then import the projects as IWZIP.

Thanks! Kind regards.

Postato il 16/06/2021 08:41:59 da Elisa B.