Why do I now have website x5 go which isn'T what I bought...

Author: moore J.

Visited 1107, Followers 1, Shared 0

Tags: downgraded,program,website x5 pro 2021.2

I was quite happily using website X5 and things were OK... Without my say so... You've now got me on website X5 go which seems to be WAY less powerful and not what I wanted...

Can you please restore my previous program so I can actually design some websites... I'm losing money every day having not been able to take on new projects

Kind regards,

James

Posted on the 06/15/2021 02:02:57

4 ANSWERS - 1 USEFUL

Aleksej H.

Moderator

Hello. Not sure if this happened automatically. Most likely, these are user actions.
You can install the program yourself. Download it in your personal account on this site https://helpcenter.websitex5.com/ru/soobshchestvo/polzovateli/1132748/downloads

Posted on the 06/15/2021 04:55:56 from Aleksej H.

moore J.

User
Author

Hi thanks for coming back to me - it was an automatic thing... What do I do about all the other websites I've built that have now been taken off my machine ???

Posted on the 06/15/2021 05:09:10 from moore J.

Aleksej H.

Moderator

"What do I do about all the other websites I've built that have now been taken off my machine ???" - after updating the program, site projects do not go anywhere.What do you mean?

Posted on the 06/16/2021 04:47:53 from Aleksej H.

Elisa B.

Incomedia

Hi there,

please download the Pro version from the Download section of your Help Center account, as Aleksej suggested, you can then import the projects as IWZIP.

Thanks! Kind regards.

Posted on the 06/16/2021 08:41:59 from Elisa B.