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X5 Croatia
X5 Croatia
User

Website export to internet  en

Autore: X5 Croatia
Visite 1218, Followers 1, Condiviso 0  

Please fix this mess in exporting websites to the internet ... It's awkward to click every time. Simplify these processes a bit... This is olg bug i think...

Postato il
7 RISPOSTE - 1 UTILE
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Postato il da Aleksej H.
X5 Croatia
X5 Croatia
User
Autore

Thank you Aleksej...

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Postato il da X5 Croatia
Marius T.
Marius T.
User

Hello, until they will solve this (maybe never) did you tried to use Total Commander? You simply upload the export content easy.

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Postato il da Marius T.
Aleksej H.
Aleksej H.
Moderator

"did you tried to use Total Commander?" - This is a less convenient way. You need to first export the site to disk and then to FTP. It will also require a full site export each time. And not just changes (which is faster).

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Postato il da Aleksej H.
Esahc ..
Esahc ..
Moderator

X5 Croatia, have you ever tried simply changing the URL to be correct?

I have a number of websites in subdomains, I simply change the URL to be correct. eg mydomain.com\folder

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Postato il da Esahc ..
X5 Croatia
X5 Croatia
User
Autore

Esahc, I have users on my server packages who all have leased Cpanel accounts with hosting space, so I think you don't know what you're talking about ... Reporting this error does not mean that the domain name was entered incorrectly ...

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Postato il da X5 Croatia
Incomedia
Stefano G.
Incomedia

Hello Croatia

I assume this is the same issue described here?

https://helpcenter.websitex5.com/it/post/250438

I will report here the same result I provided on the other topic, for your convenience:

"Unfortunately, I am unable to proceed in investigating the error further without the possibility to connect.

I can confirm that something was changed in the most recent version that can have something to do with this situation, but for the moment, no other user was impacted by it.

In order to understand why this isn't working for you, I mandatorily need to connect to your hosting space to test

Unless you can configure your hosting space to accept external connections, I will be unable to verify any error in the connection itself"

A specific bug was fixed with the update I mentioned here, but apparently generated this situation for your hosting provider specifically.

Unfortunately, since no other hosting provider generated this problem, I need to be able to test it to understand the issue, but apparently, this will simply not be possible.

For this reason, unfortunately, I am unable to proceed in investigating the error further without the possibility of connecting.

I remain available here

Stefano

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Postato il da Stefano G.