Hi Louis, 

thank you, I am going to report this and keep you posted. 

Thanks! Kind regards.

Hi Louis, 

the issue is probably due to the fact that the write permissions aren't correctly set for the folder where the download number information is stored on server. You need to contact your provider and make sure to activate the write permissions for the PluginApp folder.

Thanks! Kind regards.

Hello Elisa,

Thank you for the quick response.

I have set the setting on written and it seems to work better.

Sadly is not counting with Chrome or Firefox, but when you use Edge it starts counting.

Could be an other setting will need to find out.

Thanks for pointing me in the right direction.

Kind regards

Louis

Hello Louis

I've tested your website with Firefox and Chrome now and the counter seems to work fine.

Can you please try this again and keep me posted here?

Thank you

Stefano

GOOGLE TRANSLATE ---

Hallo Louis

Ik heb uw website nu getest met Firefox en Chrome en de teller lijkt goed te werken.

Kun je dit alsjeblieft nog een keer proberen en me hier op de hoogte houden?

Dank je

Stefano

Hello Stefano,

It could be that it the settings off my chrome browser was wrong.
When I download it immediately puts it in the download map. Now I have set it so I need to choose where I want to download it and now it is counting in chrome to.
Think is a (wrong) setting of mine, think the program needs to see some changing on the side to Tricker the count.

It looks like its working correct now, thanks for checking

Kind regards
Louis