WebSite X5Help Center

 
Josef Ž.
Josef Ž.
User

Digital product and store downloads not working properly  en

Autore: Josef Ž.
Visite 860, Followers 1, Condiviso 0  
Parole Chiave: shop,website x5 pro 2023.2

Hello,
Can you please help me with a digital product on the e-shop? I have posted a question on tot forum before, but the answers are totally insufficient.

After purchasing a digital product, when using a file from the internet, the customer receives an email with an automatically generated link. However, this link does not link to anything and nothing is downloaded. When I paste this into the body of the message with a link to google drive, the link in the email is to a completely different file. However, the one entered in the administration is the correct one.

This is the website www.decho.cz

Unfortunately I doubt very much due to this experience with the Website X5 product

Postato il
1 RISPOSTE
Daniel W.
Daniel W.
User

An incorrect web address was given. In Germany a redirect to decho.cz/de with 404 error.

Leggi di più
Postato il da Daniel W.