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Josef Ž.
Josef Ž.
User

Digital product and store downloads not working properly  en

Author: Josef Ž.
Visited 807, Followers 1, Shared 0  

Hello,
Can you please help me with a digital product on the e-shop? I have posted a question on tot forum before, but the answers are totally insufficient.

After purchasing a digital product, when using a file from the internet, the customer receives an email with an automatically generated link. However, this link does not link to anything and nothing is downloaded. When I paste this into the body of the message with a link to google drive, the link in the email is to a completely different file. However, the one entered in the administration is the correct one.

This is the website www.decho.cz

Unfortunately I doubt very much due to this experience with the Website X5 product

Posted on the
1 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month EN

An incorrect web address was given. In Germany a redirect to decho.cz/de with 404 error.

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Posted on the from Daniel W.