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Tim Smith
Tim Smith
User

Trying to upgrade to 2023  en

Autore: Tim Smith
Visite 864, Followers 1, Condiviso 0  

At install I get a cant find the path to c++ 2022 Redistriutable location. Tryed to find it and download but no luck. Not sure were to go from here. 

Any help would be great

Thank You

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8 RISPOSTE
Daniel W.
Daniel W.
User

Maybe give information about the PC and the Windows version so that the experts can get an idea of ​​the situation.

Actually, a normal Windows should have all the required components installed.

I haven't had to install any C++, NET Framework or anything else with WebSite X5.

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Postato il da Daniel W.
Incomedia
Elisa B.
Incomedia

Hi Tim, 

can you please send us some screenshots to show us step by step what happens?

Thanks! Kind regards.

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Postato il da Elisa B.
Tim Smith
Tim Smith
User
Autore

Here is the screen shot...

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Postato il da Tim Smith
Tim Smith
Tim Smith
User
Autore

Here is number two....

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Postato il da Tim Smith
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Elisa B.
Incomedia

Hi Tim, 

where is the .exe file currently saved? 

Thanks!

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Postato il da Elisa B.
Tim Smith
Tim Smith
User
Autore

in my download folder. after downloading run it from the open file

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Postato il da Tim Smith
Daniel W.
Daniel W.
User

The error message can be found several times on Google when you search for vcRuntimeMinimum_amd64. I cannot guarantee the accuracy of the information, as I have not had this problem and have not had to fix it.

One of the solutions in the youtube video recommends deleting all versions of Microsoft Visual C++. Then make a backup of the registry and delete some entries in the registry. Then reinstall the current version of Microsoft Visual C++.

>> https://www.youtube.com/watch?v=o-oIWuH4F0w (7:52)

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Postato il da Daniel W.
Franz-Josef H.
Franz-Josef H.
Moderator

Have you already searched for the term vcRuntimeMinimum_amd or the file vc_runtimeMinimum_x64.msi in the directory C:\ProgramData\Package Cache? If anything is found there, try using that path.

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Postato il da Franz-Josef H.