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Tim Smith
Tim Smith
User

Trying to upgrade to 2023  en

Autore: Tim Smith
Visite 573, Followers 1, Condiviso 0  

At install I get a cant find the path to c++ 2022 Redistriutable location. Tryed to find it and download but no luck. Not sure were to go from here. 

Any help would be great

Thank You

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8 RISPOSTE
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Maybe give information about the PC and the Windows version so that the experts can get an idea of ​​the situation.

Actually, a normal Windows should have all the required components installed.

I haven't had to install any C++, NET Framework or anything else with WebSite X5.

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Postato il da Daniel W.
Incomedia
Elisa B.
Incomedia

Hi Tim, 

can you please send us some screenshots to show us step by step what happens?

Thanks! Kind regards.

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Postato il da Elisa B.
Tim Smith
Tim Smith
User
Autore

Here is the screen shot...

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Postato il da Tim Smith
Tim Smith
Tim Smith
User
Autore

Here is number two....

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Postato il da Tim Smith
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Elisa B.
Incomedia

Hi Tim, 

where is the .exe file currently saved? 

Thanks!

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Postato il da Elisa B.
Tim Smith
Tim Smith
User
Autore

in my download folder. after downloading run it from the open file

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Postato il da Tim Smith
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

The error message can be found several times on Google when you search for vcRuntimeMinimum_amd64. I cannot guarantee the accuracy of the information, as I have not had this problem and have not had to fix it.

One of the solutions in the youtube video recommends deleting all versions of Microsoft Visual C++. Then make a backup of the registry and delete some entries in the registry. Then reinstall the current version of Microsoft Visual C++.

>> https://www.youtube.com/watch?v=o-oIWuH4F0w (7:52)

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Postato il da Daniel W.
Franz-Josef H.
Franz-Josef H.
Moderator

Have you already searched for the term vcRuntimeMinimum_amd or the file vc_runtimeMinimum_x64.msi in the directory C:\ProgramData\Package Cache? If anything is found there, try using that path.

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Postato il da Franz-Josef H.