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Tim Smith
Tim Smith
User

Trying to upgrade to 2023  en

Autor: Tim Smith
Besucht 563, Followers 1, Geteilt 0  

At install I get a cant find the path to c++ 2022 Redistriutable location. Tryed to find it and download but no luck. Not sure were to go from here. 

Any help would be great

Thank You

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8 ANTWORTEN
Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

Maybe give information about the PC and the Windows version so that the experts can get an idea of ​​the situation.

Actually, a normal Windows should have all the required components installed.

I haven't had to install any C++, NET Framework or anything else with WebSite X5.

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Gepostet am von Daniel W.
Incomedia
Elisa B.
Incomedia

Hi Tim, 

can you please send us some screenshots to show us step by step what happens?

Thanks! Kind regards.

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Gepostet am von Elisa B.
Tim Smith
Tim Smith
User
Autor

Here is the screen shot...

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Gepostet am von Tim Smith
Tim Smith
Tim Smith
User
Autor

Here is number two....

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Gepostet am von Tim Smith
Incomedia
Elisa B.
Incomedia

Hi Tim, 

where is the .exe file currently saved? 

Thanks!

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Gepostet am von Elisa B.
Tim Smith
Tim Smith
User
Autor

in my download folder. after downloading run it from the open file

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Gepostet am von Tim Smith
Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

The error message can be found several times on Google when you search for vcRuntimeMinimum_amd64. I cannot guarantee the accuracy of the information, as I have not had this problem and have not had to fix it.

One of the solutions in the youtube video recommends deleting all versions of Microsoft Visual C++. Then make a backup of the registry and delete some entries in the registry. Then reinstall the current version of Microsoft Visual C++.

>> https://www.youtube.com/watch?v=o-oIWuH4F0w (7:52)

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Gepostet am von Daniel W.
Franz-Josef H.
Franz-Josef H.
Moderator

Have you already searched for the term vcRuntimeMinimum_amd or the file vc_runtimeMinimum_x64.msi in the directory C:\ProgramData\Package Cache? If anything is found there, try using that path.

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Gepostet am von Franz-Josef H.