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Muhammad Shayan M.
Muhammad Shayan M.
User

Opening Project From Another User  en

Autore: Muhammad Shayan M.
Visite 648, Followers 1, Condiviso 0  

Hi Everyone ,

I am trying to open the Project my client sent me on Website X5 Pro. But as I try to open it I get the message "The specific project can't be opened because it was created with a later edition of website x5 pro." Although our versions are exactly similar .

If anyone can help regarding it, I shall be very grateful. 

Postato il
6 RISPOSTE - 1 UTILE
Incomedia
Elisa B.
Incomedia

Hi Muhammad, 

I noticed you just have a trial version registered on this account: if you need to import a project, you will need a full version of the software. 

Thanks! Kind regards.

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Postato il da Elisa B.
Muhammad Shayan M.
Muhammad Shayan M.
User
Autore

Thanks.

If I try to export the project, I am unable to find the project at the designated location. If you can help in this regard as well, it would be great.

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Postato il da Muhammad Shayan M.
Incomedia
Elisa B.
Incomedia

Hi!

Do you mean if you try to create an iwzip? Can you please send some screenshots so I can see step by step what happens?

Thanks! Kind regards.

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Postato il da Elisa B.
Muhammad Shayan M.
Muhammad Shayan M.
User
Autore

As you can see in the jpg, after exporting my project. I can't find it in the designated location.

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Postato il da Muhammad Shayan M.
Incomedia
Elisa B.
Incomedia

Hi!

Can you confirm you clicked on Start, on the top right corner? Also, please try to change path, set for instance the desktop directly. 

Thanks! Kind regards.

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Postato il da Elisa B.
Muhammad Shayan M.
Muhammad Shayan M.
User
Autore

The issue has been resolve. Thanks alot! Kind Regards.

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Postato il da Muhammad Shayan M.