Can't upload 
Autore: Matthew M.
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Followers 1,
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I'm a subscriber and ever since I uploaded the latest version I can no longer upload my site. I get a generic error saying it timed out. Not sure what to do but I'd really like to get back to work.
Postato il
Do you use the included web hosting from WebSiteX5 or an external web hosting provider?
If you are using the included WebSiteX5 web hosting, please wait for the Incomedia staff.
Due to the holiday on May 1, 2025, the Incomedia office will be closed. Staff will not be back online until May 2, 2025.
Hi Matthew,
thank you for getting in touch.
Can you please try again after having disabled firewall and antivirus and by starting the software as administrator? Also, if you have a VPN, please try to disable it as well.
Please keep me posted!