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Matthew M.
Matthew M.
User

Can't upload  en

Autor: Matthew M.
Visited 201, Followers 1, Udostępniony 0  

I'm a subscriber and ever since I uploaded the latest version I can no longer upload my site. I get a generic error saying it timed out. Not sure what to do but I'd really like to get back to work. 

Posted on the
2 ODPOWIEDZI
Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca DENajlepszy Użytkownik miesiąca EN

Do you use the included web hosting from WebSiteX5 or an external web hosting provider?

If you are using the included WebSiteX5 web hosting, please wait for the Incomedia staff.

Due to the holiday on May 1, 2025, the Incomedia office will be closed. Staff will not be back online until May 2, 2025.

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Posted on the from Daniel W.
Incomedia
Elisa B.
Incomedia

Hi Matthew, 

thank you for getting in touch. 

Can you please try again after having disabled firewall and antivirus and by starting the software as administrator? Also, if you have a VPN, please try to disable it as well. 

Please keep me posted!

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Posted on the from Elisa B.