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George G.
George G.
User

My email stop to send emails , how to test it ?How to change password if i dont  en

Autore: George G.
Visite 60, Followers 1, Condiviso 0  

My email stopped sending emails. How to test it? How to change password if I don't remember the old password? I'd like to connect to admin

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Daniel W.
Daniel W.
User
Utente del mese DE

In WebSite X5, the email password is entered in the email parameters. This password is usually assigned in the customer area of the web hosting provider itself and can be changed there if forgotten.

If "PHP Mailer (recommended)" was selected as the script type for sending emails in the email parameters, no password is required.

If your website address is linked to /admin/, you can log in using the credentials provided under "Access Management" in the "Administrators" section and run an email test in "Website Test," which displays error messages.

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Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese DE

If you're using WebSite X5's inclusive web hosting, wait for Incomedia staff; they're online during office hours in Italy.

If you're using external web hosting, check with your web hosting support to see if your email settings have been changed.

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Postato il da Daniel W.
George G.
George G.
User
Autore

Thank you for the answer . I did success login to admin , but I see only the message "No database support detected"

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Postato il da George G.
George G.
George G.
User
Autore

one more question: where do I configure the email ? like"PHP Mailer (recommended)"

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Postato il da George G.
Daniel W.
Daniel W.
User
Utente del mese DE

Is the control panel and the website test displayed as shown in the screenshot?

The email parameters can be found under ...

     5 Export > Export the website to the Internet / Parameters

           __________________/ Email /

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Postato il da Daniel W.
George G.
George G.
User
Autore

I use PHP email , thanks

about admin I dont see the panel

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Postato il da George G.
Daniel W.
Daniel W.
User
Utente del mese DE

Normally, the control panel doesn't require a database.

Could incorrect database parameters have been entered?

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Postato il da Daniel W.