WebSite X5Help Center

 
George G.
George G.
User

My email stop to send emails , how to test it ?How to change password if i dont  en

Autor: George G.
Besucht 68, Followers 1, Geteilt 0  

My email stopped sending emails. How to test it? How to change password if I don't remember the old password? I'd like to connect to admin

Gepostet am
7 ANTWORTEN
Daniel W.
Daniel W.
User
Nutzer des Monats DE

In WebSite X5, the email password is entered in the email parameters. This password is usually assigned in the customer area of the web hosting provider itself and can be changed there if forgotten.

If "PHP Mailer (recommended)" was selected as the script type for sending emails in the email parameters, no password is required.

If your website address is linked to /admin/, you can log in using the credentials provided under "Access Management" in the "Administrators" section and run an email test in "Website Test," which displays error messages.

-----

Mehr lesen
Gepostet am von Daniel W.
Daniel W.
Daniel W.
User
Nutzer des Monats DE

If you're using WebSite X5's inclusive web hosting, wait for Incomedia staff; they're online during office hours in Italy.

If you're using external web hosting, check with your web hosting support to see if your email settings have been changed.

Mehr lesen
Gepostet am von Daniel W.
George G.
George G.
User
Autor

Thank you for the answer . I did success login to admin , but I see only the message "No database support detected"

Mehr lesen
Gepostet am von George G.
George G.
George G.
User
Autor

one more question: where do I configure the email ? like"PHP Mailer (recommended)"

Mehr lesen
Gepostet am von George G.
Daniel W.
Daniel W.
User
Nutzer des Monats DE

Is the control panel and the website test displayed as shown in the screenshot?

The email parameters can be found under ...

     5 Export > Export the website to the Internet / Parameters

           __________________/ Email /

.

----- Screenshot (German version) -----

Mehr lesen
Gepostet am von Daniel W.
George G.
George G.
User
Autor

I use PHP email , thanks

about admin I dont see the panel

Mehr lesen
Gepostet am von George G.
Daniel W.
Daniel W.
User
Nutzer des Monats DE

Normally, the control panel doesn't require a database.

Could incorrect database parameters have been entered?

-----

-----

Mehr lesen
Gepostet am von Daniel W.