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S. Hsiao
S. Hsiao
User

The website suddenly encountered an issue.  en

Auteur : S. Hsiao
Visité 335, Followers 2, Partagé 0  
Mots-clés :: website x5 pro 2025.1

We are experiencing the following issues. What could be the cause?
1. Unable to open Control Panel
2. "Generic error" appears during checkout in the store
3. "Connect error" occurs when uploading users in Access Management

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3 RéPONSES
Incomedia
Eric C.
Incomedia

Hello,
could you please provide the URL of your website?
Thank you.

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Posté le de Eric C.
S. Hsiao
S. Hsiao
User
Auteur

www.bktec.net

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Posté le de S. Hsiao
Incomedia
Eric C.
Incomedia

Hello,
checking the admin panel and the Product Search, I can see this error, which does not provide additional details, so please check the server logs or contact your hosting provider to find out more.
I remain available.

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Posté le de Eric C.